Privacy Policy
Last updated: November 9, 2025
DeutschBridge Academy
580-9 Sanku-cho, Nasushiobara City, Tochigi Prefecture, 329-2745
Our Commitment to Data Protection
At DeutschBridge Academy, we recognize the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard data when you interact with our website and services. We are committed to transparency and maintaining the highest standards of data protection in accordance with applicable ese privacy laws and international best practices.
This policy applies to all visitors, prospective students, enrolled students, and anyone who interacts with our digital platforms or services. By using our website, you acknowledge and consent to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you use our contact forms, register for courses, or communicate with us, we may collect:
- • Personal identification information including name, email address, and phone number
- • Professional information such as occupation, company name, and industry sector
- • Educational background and German language proficiency level
- • Course preferences, learning objectives, and specific program inquiries
- • Payment information for course enrollment (processed through secure third-party payment processors)
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Device information including IP address, browser type, operating system, and device identifiers
- • Usage data such as pages visited, time spent on pages, links clicked, and navigation patterns
- • Referral source that directed you to our website
- • Cookie data and similar tracking technologies (see our Cookie Policy for details)
Information from Third Parties
We may receive information about you from other sources:
- • Social media platforms if you interact with our content or advertising
- • Analytics providers that help us understand website performance and user behavior
- • Marketing partners and advertising networks
How We Use Your Information
Service Delivery and Communication
We use your personal data to respond to inquiries, process course registrations, deliver educational services, communicate about your enrollment, and provide customer support. This includes sending course materials, schedules, and important program updates.
Website Improvement and Analytics
We analyze usage patterns to understand how visitors interact with our website, identify technical issues, improve user experience, and optimize our content and services. This helps us create more effective educational programs and better serve our students.
Marketing and Communications
With your consent, we may send you information about new courses, special offers, educational resources, and updates about DeutschBridge Academy. You can opt out of marketing communications at any time through the unsubscribe link in our emails.
Legal Compliance and Protection
We process personal data as necessary to comply with legal obligations, enforce our terms and conditions, protect our rights and property, prevent fraud, and ensure the safety and security of our services and users.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
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Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications.
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Contract Performance: When processing is necessary to fulfill our contract with you for educational services.
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Legitimate Interests: When we have a legitimate business interest, such as improving our services, provided your rights are not overridden.
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Legal Obligation: When processing is required to comply with applicable laws and regulations.
Data Sharing and Third Parties
Service Providers
We work with trusted third-party service providers who assist in operating our website and delivering our services. These providers may include:
- • Website hosting and technical infrastructure providers
- • Email communication and customer relationship management platforms
- • Payment processing services
- • Analytics and marketing platforms
These service providers are contractually obligated to use your data only for specified purposes and maintain appropriate security measures.
Legal Requirements
We may disclose your information when required by law, court order, or legal process, or when necessary to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Technical Safeguards
- ✓ Encryption of data in transit using SSL/TLS protocols
- ✓ Secure data storage with encryption at rest
- ✓ Regular security audits and vulnerability assessments
- ✓ Firewall protection and intrusion detection systems
Administrative Controls
- ✓ Limited access to personal data on a need-to-know basis
- ✓ Staff training on data protection and privacy
- ✓ Confidentiality agreements with employees and partners
- ✓ Incident response and breach notification procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continuously update our security practices to address emerging threats and maintain the highest level of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of data and purpose:
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you can request corrections. We will update your data promptly upon verification.
Right to Erasure
You can request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose or if you withdraw consent. Some data may be retained if required by law.
Right to Data Portability
You can request to receive your personal data in a portable format or have it transferred to another service provider where technically feasible.
Right to Object
You can object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.
Right to Withdraw Consent
Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the legally required timeframe and may need to verify your identity before proceeding.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features on our website.
- • Disable cookies through your browser settings. For more details, please see our Cookie Policy.
- • Contact us directly to request the deletion of any previously shared personal data.
- • Opt out of marketing communications by clicking the unsubscribe link in any promotional email.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and confirm when the deletion is complete.
You can continue to browse our website and access publicly available information without providing any personal data or accepting optional cookies.
International Data Transfers
Your personal information may be transferred to and processed in countries outside Japan where our service providers operate. These countries may have different data protection laws than Japan. When we transfer your data internationally, we ensure appropriate safeguards are in place:
- • Standard contractual clauses approved by data protection authorities
- • Adequacy decisions recognizing equivalent data protection standards
- • Certification schemes and codes of conduct for data protection
Children's Privacy
Our services are intended for adults and individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected information from a child under 16, please contact us immediately, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make material changes, we will notify you by:
- • Posting a prominent notice on our website
- • Sending an email notification to registered users
- • Updating the "Last updated" date at the top of this policy
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DeutschBridge Academy
Data Protection Officer
580-9 Sanku-cho, Nasushiobara City, Tochigi Prefecture, 329-2745
Email: info@mexiraline.com
Phone: +81-28-322-2600
We aim to respond to all privacy-related inquiries within 14 business days. For urgent matters, please indicate "URGENT - Privacy Request" in your subject line.